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June 2006
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Dear Client,

Welcome to INNOVATE!, an administrative resource for small business owners. INNOVATE! is a product of, a professional Virtual Assistant company. In these monthly emails we will be giving you numerous resources and tips you can use in your business, your home, your office and your life!

Financial Ratios - What are they? What do they mean?
by Sarah Hall
Building Blocks

Current ratio, quick ratio, and debt-to-equity ratio, these are all a few examples of financial ratios that could give you a quick answer to your business' financial status. Each financial ratio gives you specific information by using numbers from your financial statements. They are easy to use and can become a regular part of your monthly accounting.

Tap Into Your Market with Online Surveys
by Megan Randolph (Meet Megan below...)
Question Sign

There is nothing more important to companies large and small than satisfied customers. How do you know what a potential customer needs or wants? In recent years several web based survey products have taken some of the hassle out of obtaining the information you need. Online survey websites are a great way to get customer feedback, and find out the needs of potential customers.

How do you know if your customers needs have been met? They may walk away satisfied but did your business have the "wow" factor with that customer? Will they remember you next time they need the same product or service? Maybe, if it is not too far out of their way or inconvenient. Perhaps you did not exactly meet there needs, or your customer service was not outstanding. Using online surveys can give answers to the above questions.

Time Saving Shortcuts for Internet Explorer
Globe wires

Since the Cybertary team spends so much time working online, every new shortcut proves to be a big time saver. Here are a few you might find useful when working in Internet Explorer:

Meet the Cybertary - Megan Randolph!

Megan graduated from Roseville High School in 1995, then attended Sierra College with a major in psychology. She worked full time as an Administrative Assistant for Volt Services Group (a job placement agency). While working there, she ran the front office, human resources, screened applicants, and participated in the interview and job placement process.

Megan assists clients with general administrative tasks, such as internet research, personal assistance, and mailing services.

Megan has three children with her husband Andrae while continuing her education at Sierra College. She has a passion for photography and has run her own photography business for the past 5 years. She specializes in children and family portraits.

Cybertary Clients - Wanna Link?
marketing link

Starting with Cybertary's June newsletter, we will be adding links to our clients websites in the left column (with their permission, of course). If you would be interested in having your website link on our newsletter, please send a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Preview of Next Month's INNOVATE! Newsletter...
  • Common Pitfalls of Small Businesses
  • Make Sense of your Business Financial Statements with ProfitCents
  • Keep in Touch with Business Trends with Google Alerts
  • Meet the Cybertary...Traci Hieserich!
  • ...And More!

Thank you for taking the time to read our monthly newsletter. I do hope that you found the articles informative and useful. If you have a topic that you would like to see explored in a future newsletter, or if you know of someone who can benefit from our services please please let me know.


Patricia Beckman

Phone: (916) 764-1119
Fax: (866) 312-6092

This newsletter is a product of Cybertary, Inc. Please review our policy for reprinting any portion of this newsletter on your own site.